What It Dose
AssemblyAI transcribes your calls using its Universal-3.5 Pro multichannel model. Because Leadey records in dual channel, each speaker is transcribed from their own audio track.
How We Use It
The rep and the prospect are physically separated in the recording before transcription begins, so speaker labels come from the audio, not from a model guessing. Transcription is billed at $0.02 a minute, and failures retry automatically.