Convert

Every channel. One inbox.

Email, SMS, WhatsApp, LinkedIn DMs, missed calls and reminders — in one place, scoped so reps see only what's theirs.

Proof Points

  • Seven tabs, each with its own unread count
  • SMS and WhatsApp merged into one conversation per number
  • Server-enforced visibility scoping
  • Potential Contacts with one-click conversion
  • Star, archive, snooze and mark-unread per thread
  • Phone-line filter, remembered between sessions
  • Tab and thread in the URL, so conversations are linkable

How It Works

  1. Connect your channels
  2. Open the inbox — Primary shows everything needing attention
  3. Reply in-channel
  4. Convert unknown contacts to leads

Benefits

Scoping enforced on the server

A rep whose access is scoped to their own conversations has their request narrowed before the database is queried — there's no URL they can type to reach someone else's. Admins see their own lines plus any unassigned ones, because nobody else is watching an unassigned number.

Strangers become leads in one click

When someone you don't have a record for calls or texts, they appear under Potential Contacts. Convert them to a lead, or dismiss them — and Leadey remembers the dismissal.

Counts that don't lie

The unread badges resolve through the same scope as the tabs, so a badge can never advertise a conversation you're not allowed to open.

Frequently asked questions

Can I see my teammates' conversations?

Only if your role allows it. It's a permission, enforced server-side.

Does it include LinkedIn?

Yes — personal inbox messages, with company-page and Sales Navigator noise filtered out.

What are Potential Contacts?

Inbound messages from numbers and addresses not yet in your CRM.

Explore