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Every reply. One inbox.

Email, SMS, WhatsApp, LinkedIn messages and missed calls land in one place, with the lead’s context beside every conversation.

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Inbox2,840Ask OriSK
Primary6EmailsMessagesLinkedInMissed callsJust me
MCMaya ChenMaya ChenThursday works for a demo?now
DODaniel OkaforDaniel OkaforCan you send pricing for 12 seats?4m
PNPriya NatarajanPriya NatarajanAccepted your invite1h
JBJonah BeckerJonah BeckerNot this quarter, try me in January3h
LTLiam TorresLiam TorresMissed call · 00:005h
Maya ChenKestrel AnalyticsInterested
Thanks for the numbers. Does Thursday work for a demo with the team?
Reply · EmailAI draft
TemplateSignatureSend
New reply from Maya Chen
Team view · shareable link
Every channel together
Gmail, Outlook or any IMAP mailbox, plus SMS and WhatsApp in one thread per number, LinkedIn conversations and missed calls.
Replies that write themselves
AI draft reads the last six messages and the lead’s context, then writes an email reply for you to edit and send.
Your inbox or the team’s
See just your conversations, everyone’s, or the unassigned ones. The view lives in the URL, so you can share it.
How it works

From a new reply to the next step.

01

Catch every reply

Replies from email, SMS, WhatsApp and LinkedIn arrive in their own tabs and in Primary. Missed calls from the last seven days sit in their own tab with a call-back button.

Primary6 unread
MC
Maya Chen
 Maya ChenEmail · “Thursday works for a demo”
Email
DO
Daniel Okafor
 Daniel OkaforWhatsApp · “Can you send pricing?”
WhatsApp
PN
Priya Natarajan
 Priya NatarajanLinkedIn · Accepted your invite
LinkedIn
LT
Liam Torres
 Liam TorresMissed call · 2 minutes ago
Call back
02

Reply without switching tools

Answer on the channel they used. Emails get templates, signatures, attachments and an AI draft. Texts switch between SMS and WhatsApp in the same box.

Reply · Maya ChenEmail
AI
 Draft: “Thursday 10:00 works, invite on its way.”AI draft from the thread
Draft
T
 Template: Demo confirmationInserted
Template
S
 Signature: Sam KimAdded
Signature
03

Clear it in bulk

Star, archive, snooze until later today, tomorrow or next week, or mark hundreds of threads read at once. New senders can be turned into leads.

Selected48 threads
✓
 Mark as readUp to 500 threads at a time
Bulk
Z
 Snooze until tomorrowBack at 9:00
Snoozed
+
 jordan@fieldnote.ioPotential contact · not a lead yet
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Maya replied yesterday asking for a Thursday demo. Sam offered 10:00 and said he’d send the invite.
−2 hrs
per rep, every day

“Replies used to be scattered across Gmail, WhatsApp and LinkedIn. Now the team works one inbox and nobody misses a hot reply.”

HR
Hannah Reyes
Head of Sales, Northwind Freight
FAQ

Unified inbox, answered.

Email (Gmail, Outlook or SMTP/IMAP), SMS and WhatsApp, LinkedIn messages, and missed calls from the last seven days.

Never miss a hot reply again.

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