Intelligence

Who's doing the work, and what it's producing

A rolling 365-day activity series per rep, with leaderboards ranked by whichever measure actually matters to you.

Proof Points

  • Rolling 365-day daily series per member
  • Trend chart, channel-mix donut, attainment rings, sparklines
  • 12 leaderboard ranking measures
  • Configurable metric cards and columns, org-wide
  • Date presets 1D / 1W / 1M / 1Q plus custom ranges
  • Team and department filters
  • Per-rep drill-down

How It Works

  1. Set KPI targets per rep
  2. Open Team → Analytics
  3. Pick a range and a ranking measure
  4. Drill into anyone

Benefits

Rank by the thing you care about

Attainment, total volume, connect rate, meetings booked, meetings sat, sit rate, meetings not attended, average calls per booking, opportunities, talk time, voicemails, or any single channel. Twelve options, because "most calls" is rarely the right one.

Activity and outcome side by side

Volume without connect rate flatters whoever dials fastest. Both are on the same screen.

Metrics that don't quietly break

Voicemail detection matches your actual outcome list by key or label, so renaming an outcome doesn't silently zero the metric. Small thing; it's the kind of thing that erodes trust in a dashboard.

Frequently asked questions

Can reps see each other's numbers?

It's a permission — all, own, or none.

Can I filter by department?

Yes.

How far back does it go?

365 days.

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