The write-up is done before you hang up

Structured, not a wall of text

A TL;DR, sections, and explicit next steps. Written to be read by someone picking the account up cold.

Your outcomes, not ours

The classification comes from the list you configured. If you renamed "Booked Meeting" to "Discovery Set", that's what it picks — and it detects voicemail and answering machines explicitly.

The rep always wins

Override the AI with a hotkey and your choice sticks. A later pass never overwrites a human decision.

The carrier's verdict, kept separately

Leadey records what the carrier actually reported — completed, busy, no answer, failed — alongside the disposition. A dead number and a genuine one-second call look different in your data.