Number health and spam protection
How Leadey watches your numbers’ reputation and rests the ones at risk.
Updated 23 September 2026
In Settings → Phone Lines → Number health, every number gets a score from 0 to 100 and a status: Healthy, At risk, Spam risk, Paused or Not enough data.
Scores compare each number with your team’s others, using answer rates, trends, short calls and daily volume. A number needs at least 30 calls before it’s scored.
Automatic rest
A number is paused after three bad days in a row, or straight away if a carrier confirms it as spam.
It returns when it’s healthy again, or after a seven-day rest.
Numbers you pause yourself stay paused until you resume them.
Note. Paused numbers are left out of automatic rotation, but you can still dial from them by hand.
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