Your calling balance and auto top-up
How calls, texts and number rental are paid for, and how to keep your balance topped up.
Updated 23 September 2026
Calls, texts and phone-number rental are paid from your workspace’s calling balance. It’s separate from your credits, which pay for data reveals.
Find it in Settings → Credits, under Telephony balance. It shows what’s been used this month.
Top up
One-off top-up: add funds any time (minimum $5).
Auto top-up: turn it on and set When balance goes below and Recharge to, so your balance refills automatically.
Monthly spending limit: cap what the workspace can spend in a month. Leave it blank for no limit.
Heads up. When your balance runs out, outbound calls, texts and new number purchases stop until you top up. New workspaces need to add calling credit before their first call.
Access. The Credits tab needs billing access. Ask an admin if you can’t open it.
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