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Call intelligence

Every conversation, on the record.

Calls are transcribed with each speaker separated, summarised with next steps and tagged with an outcome. Meeting recordings get a six-part scorecard for coaching.

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Recordings2,840Ask OriSK
Call · Maya ChenMeeting · Brightline demo
SKSam · rep
0%
MCMaya ChenMaya · prospect
0%
00:00 / 12:401.5×Talk share
Transcript
00:12Saw you’re hiring six SDRs this quarter.
00:19Ramp time is the part that worries me.
03:40Reps work a ranked queue from one screen.
11:58Let’s get the team on a demo Thursday.
AI summary
• Hiring 6 SDRs, worried about ramp
• Next step: team demo Thursday
Outcome: Booked Meeting
Dual-channel: every line attributed
2 strengths · 1 coaching note
Transcripts you can trust
Dual-channel recordings keep the rep and the prospect on separate tracks, so every line is attributed correctly.
Summaries with next steps
Each call gets key takeaways, topics and next steps, and the AI picks an outcome from your own list.
Coaching from real meetings
Meeting recordings are scored on six areas, with a verdict, strengths and coaching notes.
How it works

From recording to coaching in three steps.

01

Record and transcribe

Calls are recorded and transcribed automatically, with speakers named and labelled as rep or prospect.

Call · Maya Chen12:40
You
 Saw you’re hiring six SDRs this quarter.00:12 · Sam (rep)
Rep
MC
Maya Chen
 Ramp time is the part that worries me.00:19 · Maya (prospect)
Prospect
You
 Let’s get the team on a demo Thursday.11:58 · Sam (rep)
Rep
02

Get the summary and outcome

Takeaways, topics and next steps are written for you, and the outcome is picked from your call outcomes. Review at up to 2x with talk share per speaker.

AI summaryAuto-logged
1
 Hiring 6 SDRs, worried about rampTakeaway
Key
2
 Demo booked for ThursdayNext step
Next
O
 Outcome: Booked MeetingPicked by AI from your list
Outcome
03

Coach from meetings

Meeting recordings from Fathom, Fireflies or a pasted transcript get an overall score, a verdict and coaching notes for the rep.

Meeting scorecard82 · Strong
V
 Value & pitch · 8 / 10Tied the demo to ramp time
Strength
O
 Objection handling · 6 / 10Pricing question left open
Coach
T
 Talk : listen · 42 / 58Good balance
Strength
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Your AI assistantLeadey connected
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3 calls with Kestrel this month. Maya is hiring six SDRs, is worried about ramp time and has a demo booked for Thursday.
100%
of calls summarised

“Nobody writes call notes any more. The summary and outcome are on the lead before the rep has dialled the next number.”

HR
Hannah Reyes
Head of Sales, Northwind Freight
FAQ

Call intelligence, answered.

Calls are recorded on two channels, so the rep and prospect are separated exactly rather than guessed.

Let every call write its own notes.

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