Insights

The best times to make cold calls

Timing changes your connect rate more than almost anything else. Here is how to find the windows that work for your market.

The Leadey Team
4 min read

When you call matters almost as much as what you say. The same list, dialled at the wrong time, can halve your connect rate. Here is how to think about timing without treating any rule as gospel.

General patterns

Across most B2B markets, a few patterns hold up: mid-morning and late afternoon tend to beat lunchtime and first thing, mid-week tends to beat Mondays and Fridays, and the hour around the start and end of the workday catches people before meetings take over. Treat these as a starting point, not a law.

Why your market is different

A founder keeps different hours than a shift manager, and someone in another time zone is on a different clock entirely. The best time is simply whenever your specific buyers are reachable and not buried in meetings. The only way to know is to test.

How to find your windows

  1. Split your calling across different hours and days for a couple of weeks.
  2. Track connect rate by time slot, not just total dials.
  3. Double down on the windows that connect, and stop spending your best energy on dead hours.

Protect your best hours

Once you know your windows, guard them. Do admin, research, and email outside them, and keep your prime connect hours for live dialling only. A power dialer helps here: it packs more conversations into each good hour instead of letting you drift between tabs. Leadey logs the outcome of every call, so your connect rate by time of day is easy to see and act on.

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